Receiving calls
The telephone is a common thing that has become a part of our daily lives. here I will discuss how to speak on the telephone in a business situation. • making a phone calls This expression is used when we want to make a telephone call. Example : hello, my name Rani, may I speak to Mrs. Sita? • taking a phone message at the time the person you are calling is not available. we must let people know that there is no one who hangs at the destination with the right reason or answer. •
